Policy · refunds
Refund policy
30 days, on any purchase. A verified refund is normally automatic. There is no threshold to meet, no reason to give, and nobody to convince. Fighting a customer over a one-time purchase this size would cost more than the purchase.
Every purchase is covered by the same policy, whatever it was paid for. Buying at the launch price rather than the regular price does not buy a shorter refund window any more than it buys a different license.
02 / 03 · How to ask
One email, or one link.
- Email the support address
- [email protected], from the address you bought with if you still have it. Include nothing else; the purchase record has what is needed.
- Or use the receipt
- Stripe’s receipt email reaches the same place. The refund is issued through Stripe to the original payment method.
03 / 03 · Afterwards
What a refund actually changes.
A refund updates the server-side license state and stops future purchase recovery for that purchase. It does not reach into a copy that is already activated: permanent offline behaviour takes precedence over aggressive revocation, which is the same property that means an outage cannot deactivate you.
Without an activated license, UsagePool starts in Free with one provider, one fixed widget and its hover card. An already activated copy continues to verify its existing license offline.
If you want to buy again, the current prices are on the pricing page or the terms summary.